Responsible Gambling

At Mad Casino, we understand the importance of responsible gambling practices and are committed to providing a safe and enjoyable experience for all our players. We recognize that gambling can be addictive and negatively impact individuals and their loved ones if not managed properly. Our goal is to promote healthy gaming habits and provide tools and resources to help our players stay in control.

What Is Responsible Gambling?

Responsible gambling means treating gambling as entertainment, rather than a source of income. It's essential to gamble within your means and not chase losses by increasing bet sizes. We want to ensure that our players are aware of the potential risks associated with problem gambling and can identify the warning signs.

• Increasing bet sizes to chase losses
• Gambling beyond affordable means
• Neglecting personal or professional responsibilities
• Feeling anxious or distressed about gambling

Tools to Stay in Control

We offer various tools and features to help our players stay in control, including:

• Deposit Limits: Set a limit on the amount you can deposit into your account.
• Wagering Limits: Limit the amount you can wager per session or over a specific period.
• Session Time Limits: Set a time limit for your gaming sessions to prevent excessive play.
• Reality Checks: Regular reminders of the time and money spent on gaming.
• Loss Limits: Limit the amount you can lose within a specified period.
• Self-Exclusion Options: Temporarily or permanently exclude yourself from playing on our site.

How to Request Limits or Exclusion

If you feel that you need to set limits or self-exclude, please contact our support team via live chat or email. We will guide you through the process and ensure that your limits or exclusion are applied promptly.

Support for Problem Gambling

We understand that problem gambling can affect anyone, regardless of their age or background. If you think you might be struggling with problem gambling, don't hesitate to reach out to us. Our support team is trained to provide guidance and assistance.

• Chasing losses
• Borrowing money to gamble
• Lying about gambling habits
• Neglecting other areas of life

We encourage you to seek help if you feel that your gaming habits are no longer enjoyable. You can contact:

• GamCare
• BeGambleAware
• Gambling Therapy

Protecting Minors

Underage gambling is strictly prohibited on our site, and we have implemented measures to prevent minors from accessing our services. Our age verification process includes various checks to ensure that all players meet the minimum age requirement.

We also recommend that parents use parental control software to restrict access to online gaming sites.

Resources and Useful Links

For additional information and support, please visit:

• GamCare
• BeGambleAware
• Gambling Therapy
• National Council on Problem Gambling (NCPG)
• International Centre for Youth Gambling Problems and High-Risk Behaviors