Terms and conditions

These Terms and Conditions ("Terms") govern your use of Mad Casino (the "Service" or "Platform"). By accessing, using, or creating an account on the Service, you agree to be bound by these Terms.

Account Registration

1. Eligibility: You must be at least 18 years old and a resident of a country where online gaming is permitted.
2. KYC and Verification Requirements: Mad Casino may request documentation to verify your identity and age. Failure to provide such information or documentation may result in account suspension or closure.
3. Responsibility for Account Security: You are solely responsible for the security and confidentiality of your account login credentials.

Deposits and Withdrawals

1. Accepted Payment Methods: Mad Casino accepts various payment methods, including cards, e-wallets, and cryptocurrencies (see Section 6 for more information).
2. Minimum and Maximum Limits: The minimum deposit amount is €20/£20. Maximum withdrawal limits apply daily (£1,000), weekly (£2,000), and monthly (£8,000).
3. Processing Times and Fees: Processing times and fees vary depending on the payment method used (see Section 6 for more information).
4. Anti-Money Laundering Policy: Mad Casino adheres to anti-money laundering regulations and may request additional documentation or impose limits on certain transactions.

Bonuses and Promotions

1. How Bonuses Are Credited: Bonuses are credited to your account as specified in the bonus terms (see Section 4 for more information).
2. Wagering Requirements: You must meet the wagering requirements as specified in the bonus terms before withdrawing any winnings.
3. Expiry and Abuse Clauses: Bonuses have an expiration date, and abuse of bonuses may result in account suspension or closure.

Gameplay and Fairness

1. RNG Usage: Mad Casino uses Random Number Generators (RNGs) to ensure fair gameplay.
2. Game Malfunctions: In the event of a game malfunction, all bets will be voided.
3. Limits on Play and Responsible Gaming Tools: Mad Casino provides various responsible gaming tools, including deposit limits, wager limits, and session limits.

Responsible Gambling

1. Self-Exclusion Options: You may self-exclude from the Service for a specified period (see Section 10 for more information).
2. Deposit, Wager, and Session Limits: Mad Casino provides tools to help you manage your gaming activity.
3. Help and Support Links: You can find links to responsible gaming resources on our website.

Prohibited Activities

1. Bonus Abuse: Engaging in bonus abuse or attempting to exploit bonuses may result in account suspension or closure.
2. Fraud, Collusion, or Manipulation: Any form of cheating, collusion, or manipulation will be dealt with severely and may result in account suspension or closure.
3. Use of Bots or Automated Systems: The use of bots or automated systems to play games is strictly prohibited.

Account Suspension and Closure

1. Voluntary Account Closure: You may close your account at any time by contacting our support team.
2. Breach of Terms: Mad Casino reserves the right to suspend or close accounts that breach these Terms.
3. Inactivity and Dormant Accounts: Accounts that remain inactive for a prolonged period may be subject to closure.

Privacy and Data Protection

1. Information Collected: We collect personal data in accordance with our Privacy Policy (see Section 13 for more information).
2. Use and Storage of Personal Data: Your personal data will be stored securely and used only as necessary for the provision of the Service.
3. GDPR Compliance: Mad Casino complies with the General Data Protection Regulation (GDPR) if applicable.

Limitation of Liability

1. Losses: We are not liable for any losses or damages resulting from the use of the Service, including losses due to system errors or third-party links.
2. System Errors: Mad Casino may experience technical difficulties that result in losses or inconvenience.
3. Third-Party Links: The Service may contain links to third-party websites, which are subject to their own terms and conditions.

Amendments and Updates

1. Right to Modify the Terms: We reserve the right to modify these Terms at any time without prior notice.
2. Notification of Changes: You will be notified of changes through our website or by email if you have opted-in for such notifications.

By continuing to use the Service, you acknowledge that you have read and agree to be bound by these Terms.